Terms & Conditions

Terms and Conditions for NinniMasale.com

Welcome to NinniMasale.com, the online store operated by Khatuwala Spices (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using the site. If you do not agree with these terms, you should not access or use our website.

1. Acceptance of Terms
By using NinniMasale.com, you confirm that you are at least 18 years of age and have the legal capacity to enter into these Terms and Conditions. These terms govern your use of the website, including browsing, purchasing, and any other activity conducted through NinniMasale.com.

2. Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and the revised version will be effective immediately upon posting. It is your responsibility to review these terms periodically.

3. Products and Services
NinniMasale.com offers a variety of spice products and other culinary ingredients for sale. We make every effort to accurately describe and display products on the website, including images, specifications, and pricing. However, we do not guarantee that product descriptions, images, or prices are 100% accurate. Products are subject to availability and may be discontinued or modified at our discretion.

4. Pricing and Payments
All prices are listed in Indian Rupees (INR) and are subject to change without notice. Payment for all products is due at the time of purchase. We accept payment through various methods, including credit/debit cards and other secure payment gateways. By placing an order, you authorize us to charge your chosen payment method for the total order amount.

5. Order Acceptance and Cancellation
Once an order is placed, you will receive an order confirmation email. This email does not signify acceptance of your order, which is only completed once your payment is processed and the order is shipped. We reserve the right to refuse or cancel any order at our discretion, including if the product is unavailable, there are pricing errors, or if there is suspected fraud.

6. Shipping and Delivery
We strive to ensure timely delivery of orders, but we do not guarantee specific delivery times. Shipping costs are calculated during the checkout process based on the delivery location and selected shipping method. Orders will be shipped to the address provided by the customer. We are not responsible for delays caused by shipping carriers, incorrect addresses, or other external factors.

7. Returns and Refunds
If you are not completely satisfied with your purchase, we accept returns for most products within [X] days of receipt. Products must be unused, unopened, and in their original condition. Refunds will be processed upon receipt of the returned item and will be credited to the original payment method, minus any applicable shipping fees. Certain products may be exempt from return or refund due to hygiene or safety reasons.

8. User Accounts
To make a purchase or access certain features, you may be required to create an account on NinniMasale.com. You agree to provide accurate and complete information when creating your account and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

9. Privacy Policy
Your use of NinniMasale.com is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the website, you consent to the practices described in the Privacy Policy.

10. Prohibited Activities
When using NinniMasale.com, you agree not to engage in the following prohibited activities:

  • Violating any applicable laws or regulations
  • Infringing on the intellectual property rights of others
  • Disrupting or interfering with the website or its security features
  • Attempting to gain unauthorized access to our systems or accounts
  • Using the website for any unlawful or harmful purposes

11. Intellectual Property
All content, trademarks, logos, images, and materials on NinniMasale.com are the property of Khatuwala Spices or its licensors and are protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the website without explicit permission from us.

12. Limitation of Liability
To the fullest extent permitted by law, Khatuwala Spices will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products purchased through the website. Our liability is limited to the amount you paid for the product or service in question.

13. Indemnification
You agree to indemnify, defend, and hold harmless Khatuwala Spices, its affiliates, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising from your use of the website, violation of these terms, or infringement of any third-party rights.

14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be resolved in the competent courts of Jaipur, Rajasthan.

15. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: support@ninnimasale.com
Phone: [Your Phone Number]
Address: B-22, Malviya Nagar, Jaipur, Rajasthan, 302017, India

By using NinniMasale.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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