Privacy & Policy

Privacy Policy for NinniMasale.com

At Khatuwala Spices (operating as NinniMasale.com), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, NinniMasale.com. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personally identifiable information (PII) and non-personally identifiable information when you visit NinniMasale.com.

  • Personal Information:
    When you create an account, place an order, or sign up for our newsletter, we may collect the following personal details:

    • Name
    • Email address
    • Shipping and billing address
    • Phone number
    • Payment information (credit/debit card details, etc.)
  • Non-Personal Information:
    We may also collect non-personal information such as:

    • Browser type and version
    • IP address
    • Device information
    • Pages visited on our site
    • Time and date of visits
    • Referral source (how you found our website)

2. How We Use Your Information

We use the information we collect from you for various purposes, including:

  • Processing and fulfilling orders: We use your personal details to process payments, ship your orders, and communicate order status.
  • Improving your experience: We analyze user behavior on our site to improve our products, services, and website functionality.
  • Marketing and promotions: With your consent, we may send promotional emails, newsletters, and other marketing communications related to our products and services. You can opt-out of these communications at any time.
  • Customer support: We use your information to respond to inquiries and provide customer service.
  • Security and fraud prevention: We may use your information to detect and prevent fraudulent activity on our website.

3. How We Protect Your Information

We take the protection of your personal information seriously. We implement a variety of security measures to ensure the safety of your personal data, including:

  • Using encryption technologies (such as SSL) to secure your data during transactions.
  • Regular monitoring and updating of our security systems to prevent unauthorized access.
  • Restricting access to personal information to authorized personnel only.

However, please note that while we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your personal information with trusted third-party vendors who assist us with services such as payment processing, shipping, and customer support.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to a legal request, such as a subpoena, court order, or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are placed on your device when you visit our website. They help us recognize you, remember your preferences, and personalize your experience.

  • Types of Cookies We Use:
    • Essential Cookies: Necessary for the operation of the website (e.g., to maintain your shopping cart).
    • Performance Cookies: Used to analyze website traffic and improve user experience.
    • Functional Cookies: Allow us to remember your preferences and choices to enhance your experience on our site.
    • Advertising Cookies: Used to deliver targeted ads based on your browsing history.

You can control cookie settings through your browser. However, disabling cookies may affect the functionality of the website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can view, update, or correct your personal information by logging into your account on NinniMasale.com or contacting us directly.
  • Opt-out of Marketing Communications: You can opt-out of receiving promotional emails and newsletters by clicking the “unsubscribe” link in our emails or by contacting us.
  • Delete Your Information: You may request that we delete your personal information, subject to applicable legal and contractual obligations.

7. Third-Party Links

Our website may contain links to third-party websites, products, or services. These third parties have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Children’s Privacy

NinniMasale.com does not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with the updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Khatuwala Spices (NinniMasale.com)
Email: support@ninnimasale.com
Address: B-22, Malviya Nagar, Jaipur, Rajasthan, 302017, India

By using NinniMasale.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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